Terms Of Service
This Drop Shipping Supplier Agreement (“Agreement”) is made and effectively by date March 01, 2018:
BETWEEN: Baby Travel U.K. Limited (the "Supplier"),
with its head office located at: Executive House, Patrick Gregory RD, Wednesfield, WV11 3ED, United Kingdom.
AND: You, (the "Vendor(s)"), This Agreement Is Automatically Agreed Upon Starting Of The Service Or Use Of The Services Offered By The “Supplier”, All Terms And Conditions Are Presumed Agreed.
Drop shipping: Drop shipping is a retail fulfillment method in which the Vendor does not keep goods in stock but instead directly transfers End Customer orders and shipment details to the Supplier, who then ships the goods directly to the End Customer.
End Customer: The End Customer is paying the Vendor for the Products, and is the receiver of those Products.
Parties hereby agree as follows:
Vendor wishes to sell and promote the products offered by the Supplier on their web site located at (https://wholesale-baby-goods.co.uk/) and agrees to give all sales and/or orders resulting from the previously mentioned products solely to Supplier(s) without question or reservation.
Vendor and Supplier agree that the term of the Agreement shall commence on its above written effective date and shall continue for period of usage by the Vendor(s), and for as long thereafter as it is mutually agreed between Vendor(s) and Supplier.
If Vendor(s) or Supplier is not satisfied with the cooperation defined by this Agreement, and the results thereof, either party may terminate this Agreement by providing thirty (30) days written notice to the other aforementioned party.
3) Vendor's Role
Vendor(s) sets up a Drop Shipping Account with the Supplier.
The Vendor is selling the mutually agreed Products defined in this Agreement and ensures Supplier that it will not make any misleading claims or produce any misleading advertising material in respect of the Products. Vendor is the main contact person of the End Customers. Vendor will provide After Sales support
Vendor is first point of contact when any After Sales services need to be provided to End Customer.
Each package sent to the End Customer will appear to have come from the Vendor directly. Supplier shall not be transparent in the shipping process. It will only play a role in case a re-imbursement is applicable and Products have to be returned to Suppliers facility.
4) Supplier's Role & Services
Supplier will provide product fulfillment for all sales obtained by Vendor in regards to any images of products supplied by Supplier. Supplier is not involved in the actual transaction between the Vendor and the End Customer. Supplier is not the Agent of either the Vendor or the End Customer.
Supplier retains all rights to all images of products Supplier provided to Vendor and retains the right to prohibit the use of any and all images provided. Vendor may not use any of the images contained within the provided photos for any other purpose other than to gain sales, which will be given to the Supplier.
Supplier is responsible to provide the correct Price to the Vendor. New prices will be adjusted through negotiation and Agreement during 1 months before the commencement of the new Agreement Year. In fixing any new prices, the Supplier will provide the Vendor with details of cost increases and other relevant data. Both Parties will act in good faith in these negotiations.
Vendor’s credit card information must be provided to Supplier before this Agreement can become valid. At the end of each business day the Vendor’s credit card will be charged for the orders placed that day. Items will not be shipped until the credit card payment has cleared the Supplier’s merchant account (usually a 24-hour turnaround time).
6) Fees and Charges
Supplier will provide Vendor with a detailed listing of all items shown in the photos along with, but not limited to, the price they will be charged for each item, shipping amounts and any and all other charges which may be due in affiliation with each item. Supplier will also provide Vendor with the suggested retail price but not does not promise or suggest those prices to be the best price for Vendor’s web site.
Prices of Products at the date of this Agreement are shown on the Suppliers website . These prices do not include transportation to the delivery point. Prices may be subject to adjustment at any time and with ought notice.
Vendor(s) will pay all fees and charges incurred with each item shipped by the Supplier directly to the End. The price the Vendor charges for each item will be left solely to the Vendor’s discretion.
7) Sales and Tax
Vendor(s) agrees that it is the sole responsibility of Vendor(s) to collect, report and remit all taxes to the correct tax authority for all business transactions, sales or revenue stemming from the sales of the Supplier’s products. Vendor further agrees that Supplier is not obligated to determine whether a sales tax applies and is not responsible to collect report or remit any tax information arising from any transaction involving the images or photos provided.
8) Return policy
Supplier will provide a 7-day return policy during which an End Customer may return an item that is undamaged, unworn, with tags still attached (at their own expense). Supplier will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed upon 7 days of the item being received. Supplier will not provide any policy for any claims placed on an item after 7 days of being received.
- Unwanted Item, Restock Fee £ 2.00 (Items Up To £ 30.00)
- Unwanted Item, Restock Fee £ 8.00 Per Box (Items £ 30.00 & Above)
- Where a product is returned unused without its original packaging, repacking and processing fee of £12.00 would apply.
- Delivery Charges Are Not Refundable For Failed Deliveries, Unwanted Items, False Claims & Accidental Damages Unless Signed Clearly "Box Damaged" Or Reported To Us Within 48 Hours Of Receipt.
- Collection Charges Are Not Refundable For Unwanted Items, False Claims & Accidental Damages Unless Proved Otherwise By The Customer. (Following Verification By Our Service Centre)
9) Wrong address
Vendor is responsible to provide the correct address. Supplier will charge the Vendor any and all fees associated with a wrong address is provided. If the apartment/suite number is not included or a wrong postal code is provided and reshipping is required, there will be a re-shipping charge equal to the original shipping charge added to the Vendor’s account. There will be a 5% restocking fee for all packages returned to Supplier because of a bad address being supplied.
Supplier is responsible or liable for the provided Materials and Products provided to End Customer. The warranty provided on these Products is valid. If End Customers appear to have issues with provided Products, and the first After Sales services provided by the Vendor are not sufficient, the Supplier needs to provide further assistance to deal with the issues. Further, the Vendor has independently evaluated the desirability of participating in the Supplier’s Drop Shipping Program and is not relying on any representation, guarantee or statement other than set forth in this Agreement.
Supplier guarantees Vendor that all provided goods don’t violate any, Copyright or Trademark law. In case Products are patented, Supplier ensures Vendor they have the license to sell the goods.
However, the success of the Vendor’s webshop/website, the accuracy, or legality of its content and operation is responsibility of the Vendor.
Vendor must handle all returns/exchanges/etc. Supplier will not handle any returns/exchanges for any drop ship End Customer. Vendor will provide in case of return of goods and Supplier will not accept phone calls, letters, and packages directly from any of your End Customers.
If the Vendor becomes aware of any claim or potential claim in respect of defective Product liability arising from a delivery of any Products it shall immediately inform the Supplier in writing providing all necessary information/documentation to enable the Supplier to take any appropriate action.
The Vendor may require the Supplier to give all reasonable assistance, at the Supplier’s cost, to enable to defend both their reputation. The Vendor shall not, without the prior written authorization of the Supplier settle any such claim.
12) Right to Modify
The Supplier retain the right to modify this Agreement at any time. Changes will not be retroactive. If any modification is unacceptable to the Vendor, the recourse will be termination of the Vendor’s participation in the Supplier’s Drop Shipping Program. Continued participation will constitute acceptance of the modifications.
Non-payment by Vendor will result in immediate removal from Supplier’s Drop Shipping Program. Legal action will be taken if any payment reaches 30 days past due. Supplier is not responsible for any payment problems between the Vendor and the End Customer.
If any provisions or sections of this Agreement shall be deemed unlawful, void or for any reason unenforceable, then that provision or section shall be deemed severed from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.
15) Confidential Information
During the course of business between Vendor and Supplier confidential information related to Vendor’s or Supplier’s business need to stay confidential. Such confidential information may include market prices, unique visitor’s website, inventory levels, product features and pricing and anticipated new products, Supplier sales practices and programs. Vendor agrees that the confidential information will be used solely for the purpose of conducting business with Supplier. Vendor must not disclose or distribute any confidential information to any competitor of Supplier or to any other third party without the express written consent of the Supplier.
All images of all products supplied by Supplier, including images on Supplier’s web site and its catalogue are the exclusive property of Supplier. The Vendor may use these images only in connection with the sale of Supplier’s products and only in compliance with any policies or terms stated by the Supplier. No other use or distribution is permitted, and Vendor may not use Supplier’s images in connection with the sale of products from any person or entity other than the Supplier.
Prices and product availability are subject to change, and important changes need to be shared with Vendor in advance. By placing an order, the Vendor(s) accepts all Supplier’s terms and policies set forth in this Agreement.
The Supplier reserves the right to modify any of the terms of this Agreement without notice to the Vendor(s).
This Agreement takes effect as of February 22, 2018. This Agreement is governed by the laws of United Kingdom. The Parties agree to resolve any disputes that may arise from this Agreement or ensuing.
Agreements in an amicable way. If the Parties fail to resolve such disputes amicably within 30 days after a dispute has arisen, disputes shall be settled in accordance with the rules of arbitration of British Courts, by one arbitrator and in the English language. The arbitral award shall be binding.
This Agreement nullifies any prior Agreements and Agreements regarding applicable conditions and may only be deviated from by written Agreement.
- Supplier provides drop ship services to Vendor, mainly by sending out packages to End Customers/addresses other than what is stated in your Drop Shipping Account.
- Package will be packed and shipped from the facility nearest you to your End Customer based on the shipping information you provide.
- Supplier will NOT put any items related to their Vendor in the packaging, such as: receipt/pricing/sales flyers/etc.
- Supplier provides the possibility to drop ship to international addresses, however they have a surcharge.
- Drop Ship packages have an additional cost shipping and handling charge per order. All regular and/or oversize shipping charges still apply.
- Supplier is able to provide your End Customers with any of Vendor merchandise materials, such as paperwork (i.e. packing slips, receipts, etc). This comes with a surcharge.
- Supplier reserves the right to terminate this Agreement at any time. However the Vendor will be notified at least 3 days in advance.
- Please review all county/city laws that may apply to items you would like shipped. Supplier is NOT responsible for any items that may be restricted.
- Supplier ships via the following Express services: DPD, Royal Mail, Hermes etc.